🛡 Responsible Gaming Policy

Responsible Gaming at cbaazi — Your Protection is Our Priority

cbaazi believes that entertainment means playing safely and mindfully. Use our tools and guidelines to keep your experience enjoyable at all times.

21+

For Players Aged 21 and Above Only

You must be 21 years of age or older to open an account and play at cbaazi. Account creation by minors is strictly prohibited. If you have any doubts, please contact our 24/7 live chat support.

What is Responsible Gaming and Why Is It Important?

Online betting and casino games can be a fun form of entertainment when played responsibly. However, they become a problem when gaming goes out of control. cbaazi always wants its players to enjoy games consciously and safely.

Responsible gaming means playing for entertainment, not creating financial pressure, staying within a set budget, and being mindful of the time spent playing. cbaazi's responsible gaming policy is designed to help you stay within these boundaries.

Keep in Mind

Gambling is not a reliable way to grow wealth. It is a form of entertainment. Never bet money you cannot afford to lose — never include money meant for family, medical, or emergency expenses in your gaming budget.


Our Protection Tools and Policies

Setting Deposit Limits

Set the maximum amount you can deposit per day, per week, or per month yourself. Once a limit is set, it takes effect immediately. A set waiting period applies if you want to increase the limit. This is the most effective way to keep your budget under control.

Self-Exclusion

If you feel you need a break from gaming, you can exclude yourself from your account for a specific period. This can range from 30 days to a permanent closure. While self-exclusion is active, logging in will not be possible during that period under any circumstances.

Time-Out

Use the time-out feature for a short break. Your account can be temporarily suspended for anywhere from 24 hours to 30 days. No bets or deposits are possible during this period. Your account will be reactivated automatically once the break ends.

Session Reminders

Turn on session reminders to be notified of how long you have been playing. A notification will appear every hour or at set intervals to keep you aware of the time. Long gaming sessions reduce decision-making ability — so take breaks.

Loss Limits

Set the maximum amount you are willing to lose per day or per week. Once that limit is reached, no further bets can be placed. This is an effective tool for your financial protection. Setting a loss limit means keeping your future secure.

24/7 Bengali Support

If you have any concerns about your gaming, speak to us directly in Bangla through our 24/7 live chat support. Our trained team will help you set up responsible gaming tools and take the necessary steps — without judgment.


Help Yourself — 4 Simple Steps

01

Set a Budget

Decide in advance how much you will spend each week or month and set a deposit limit accordingly. Do not exceed the limit.

02

Control Your Time

Decide in advance how long you will play each day. Turn on session reminders and never play when you are tired or under stress.

03

Recognize the Signs

Repeatedly wanting to play to recover lost money, playing in secret, or lying to your family — these are warning signs. Take a break right now.

04

Seek Help

If you cannot manage on your own, contact us via live chat. Activate self-exclusion and let a trusted person know about the situation.


Warning Signs of Problematic Gaming

If any of the following signs appear, use the responsible gaming tools or contact our support.

  • Continuously placing bets to recover lost money ("chasing losses")
  • Hiding your gaming from family or friends, or lying about it
  • Spending money meant for rent, food, or medicine on bets
  • Feeling restless, irritable, or angry when unable to play
  • Repeatedly trying to stop playing but failing to do so
  • Feeling that gaming is affecting your family, career, or studies

Healthy Habits for Safe Gaming

Follow these habits and gaming will always remain enjoyable.

  • Gaming is for entertainment only — do not think of it as a source of income
  • Only bet money that you can afford to lose
  • Avoid playing when you are stressed, angry, or feeling low
  • Take regular breaks and spend time on other activities as well
  • Never play under the influence of alcohol or any substance
  • Track how much you have lost and be honest with yourself
  • Let your family members know that you play online

cbaazi's Responsible Gaming Commitment

We are committed to ensuring that our platform always provides a safe and fair environment. We stand by you with SSL encryption, fair play assurance, and active responsible gaming tools.


Protecting Minors

cbaazi strictly prohibits anyone under the age of 21 from creating an account or playing. Age verification is mandatory at registration. If anyone opens an account using false information, that account will be closed and any deposited funds will not be returned.

If there are minors in your household, make sure they cannot access your device or account. Keep your password private and log out after using your account.

  • Keep parental controls enabled on your device
  • Avoid opening gaming apps in front of children
  • Never share your cbaazi password with children

Your Family's Safety Is in Your Hands

Raise awareness among all family members to keep minors away from gaming. If you have any suspicion, let our support team know — we will take action.


Use Account Control Tools

How to Set Limits

Log in to your cbaazi account → go to the "Account Settings" section → click on the "Responsible Gaming" tab → select deposit limit, loss limit, or session limit. Changes will take effect immediately. Reducing a limit is instant, but increasing one requires waiting for a set period.

Activate Self-Exclusion

From Account Settings, choose the "Self-Exclusion" option and select how many days you want the account closed. No promotional emails will be sent during self-exclusion. Any attempt to open a new account during this period will be cancelled.

Review Gaming History

All deposits, withdrawals, and betting history are stored in your account. Review this information regularly and analyze your spending patterns. This will help you stay aware.

Contact Support

Write to us in Bangla via our 24/7 live chat at any time or reach us by email at [email protected]. Our responsible gaming team will help you set up the tools you need.

Frequently Asked Questions About Responsible Gaming

Yes, deposit limits, loss limits, session reminders, time-out, and self-exclusion are all completely free and can be used at any time by any registered player. No special permission is needed to use them.

While gaming and deposits are blocked during self-exclusion, you may still be able to withdraw any remaining balance in your account. To confirm the exact process, please contact our support team via live chat and they will guide you through it.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit is subject to a set waiting period. This rule is intentionally in place to prevent limits from being raised easily and leading to overspending.

First, reach out to our 24/7 live chat support — we will help you set up self-exclusion and other tools. You can also speak with a trusted family member or a mental health professional. Self-awareness and seeking help are the first steps toward a solution.

If you believe a friend or family member is struggling with gaming, let us know by emailing [email protected]. We will handle the matter confidentially and take the necessary steps on the account in question.

Yes, once the set time-out period ends, the account is reactivated automatically. However, for self-exclusion, the account does not reopen automatically after the period ends — you will need to contact support yourself and request reactivation.

Start Playing Responsibly Now

Enjoy a safe and entertaining gaming experience at cbaazi. Whether you prefer cricket betting, live casino, or slots — always enjoy within your limits.